Shipping Policy
* We currently deliver within a 5 mile radius of mungaoli.
* Specific delivery areas may vary based on factors like traffic, weather, and local regulations.
2. Order Processing Time:
* Orders are typically processed within half hours of placement.
* For same-day delivery, orders must be placed before 3pm-5pm.
3. Delivery Time:
* We aim to deliver your order within 1 hours of processing.
* Delivery times may vary due to unforeseen circumstances.
4. Delivery Charges:
* A flat delivery fee of ā¹10 will be applied to all orders.
* For orders above ā¹300, delivery may be free.
5. Delivery Days:
* We deliver all days a week, typically.
* Specific delivery days may vary based on local conditions and holidays.
6. Order Tracking:
* You can track your order status through our website or mobile app.
* You will receive real-time updates on your order's progress.
7. Delivery Instructions:
* Please provide specific delivery instructions, such as "leave at the door" or "call before delivery," in the order notes.
* If you're not home, we may attempt to deliver to a neighbor or a designated safe location.
8. Order Cancellation:
* You can cancel your order before it's shipped.
* For cancellations after shipment, please contact our customer support.
9. Damaged or Missing Items:
* If you receive a damaged or missing item, please contact our customer support within 1 hours of delivery.
* We will resolve the issue promptly, either by replacing the item or issuing a refund.
10. Contact Information:
* For any questions or concerns, please contact our customer support at 01169270680 or admin@zipzon.in
Please note: This is a general shipping policy and may be subject to changes. Please refer to our website or app for the most up-to-date information.